tick Performance

Pension Reviews and their reputation

Pension reviews have a terrible reputation right now. You may have been bombarded by dozens of cold-callers offering a free pension review. And you’re right to be sceptical. Many people have been mis-sold pensions via this tactic. So many, that the Financial Conduct Authority (FCA) is reviewing how to apply for compensation if you think you did receive bad advice.

But, ironically, this has increased the need for pension review services. More people than ever before are in need of legitimate, impartial pension guidance. So how can you ensure you’re getting the best advice?

There’s Pension Wise, which is a UK government-backed service to talk people through their pension options. So you can trust you’re getting impartial guidance from them.

But, they can only give guidance. They can’t comment on your current pension or recommend another pension.


A Profile Pensions Review

Firstly, we are fully transparent and always strive to put our customers first. Just take a look at some of our third party customer reviews. Not everyone in the industry shares these types of reviews or has a rating like ours.

Secondly, we’re authorised and regulated by the FCA (registration number 596398). We follow their rules and regulations. And you can check out our accountability here.

But there’s a third reason. When our founders set up Profile Pensions they spotted an opportunity. The industry was then running a switch and we’ll take a commission business. Profile Pensions wanted to do things differently – in a more fair and transparent way.

Our pension advisers are committed to making your no obligation pension as painless as possible in simple, jargon-free language.

So a lot of companies offer a no obligation pension review service. And that’s what we offer. But it’s not the same. We put every effort into making your customer experience as positive as possible and we genuinely care about doing the best for you. More straightforward, less pressured, and more tailored to your unique requirements.

Some key reasons to review your pension

We're an established business and have years of experience

We are authorised and regulated by the FCA

We'll check the health of your pension when we review it

What our customers are saying

The yearly updates that I receive from Profile are excellent and understandable. The decision to transfer my pensions via Profile was one of the best decisions that I have made and I wish I had taken the steps years ago.

Davy, Davy works for the Prison Service and lives in Ayrshire.

What our customers are saying

The advisers are very knowledgeable and if you have questions they are unable to answer at the 
time they always come back in a short space of time. 
I would recommend Profile to anyone thinking of taking out a pension review.

David, Design Engineer, likes the outdoors and lives in Darlington.

What our customers are saying

I was particularly impressed with how Profile fed back to me throughout. I have to say I was very happy with their service and how my adviser explained everything in a very straightforward way. He also didn’t put me under any pressure to make changes, so I felt comfortable and confident about trusting his recommendations when it came to transferring my pension.

Sonia, Sonia lives with her husband and stepchildren in Buckinghamshire.

What our customers are saying

Profile advised that I should switch my pension to LV because it had better long-term prospects. I decided to take their advice and move my pension and I’m glad that I did! Profits have climbed nicely since it was opened just a year ago. I’m very pleased!

Robin, A milkman from Barham, Suffolk.

What our customers are saying

The adviser gave me some of the information that I already knew and he supplemented that with current information about my pension performance, how that compared to the market, what the fees were and other plans and providers and what returns they were getting. I imagined that I’d be given a lot of facts of information, which I was, but in manageable chunks over the course of the call.

Pete, An IT professional from London

Average TrustScore of 9.5 out of 10

Patrick Elliott, 3 hours ago
Great customer satisfaction will recommend.
Wayne Harley, 2 days ago
Very helpful and soon answered any queries, called on time and we're happy to phone me back with information is had asked for
Carl, 2 days ago
Have no complaints since using Profile Pensions to transfer my pension.
Andrea, 3 days ago
Explained exactly what had been happening with my frozen pensions in a way that I could understand so have now switched to a more flexible one.
Peter Ford, 5 days ago
Everything I needed to know was explained fully in great detail everything I didn't know, I now know.Thanks very much
Sally Hall, 5 days ago
Very quick and easy
Keith Brian Fletcher, 5 days ago
Made easy to understand very helpful
pdunne75, 5 days ago
Great honest advise which I was more than happy to take
Clarence Raymond Thomas, 5 days ago
Very professional
william shankly, 5 days ago
Very helpful company. I'm very satisfied with them an my pension performance.
Helen Easton, 5 days ago
Excellent service. Helpful and knowledgeable advisors
Jonathan Knight, 6 days ago
Very helpful and called me back at a time that suited me best help me through all difficult questions and was really knowledgeable and friendly
David Rowing, 1 week ago
Friendly advisors giving good thoughtful advice. Would recommend the service.
Anthony Hunt, 1 week ago
Excellent service
Mr Stephen Gospel, 1 week ago
very impressed how my pension has improved
Philip Sargent, 1 week ago
The adviser was helpful and honest and did not try to sell additional product after reviewing my current pension arrangements
John Higginson , 1 week ago
It was easy to understand, the lady explained everything clearly and I went away happy. Thank you
Mr Paul Stonall, 1 week ago
Hassle free transfer of pension and a good review a year later as promised
Graham, 1 week ago
Professional, friendly advisors who are very knowledgeable and listen to what you want then tailor their advice accordingly. Happy to recommend this company which I have already to a work colleague.
Mrs. MR BOYD, 1 week ago
Very happy with this company

Reviews from:

Trustpilot reviews

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