tick Performance

Pension Reviews and their reputation

Pension reviews have a terrible reputation right now. You may have been bombarded by dozens of cold-callers offering a free pension review. And you’re right to be sceptical. Many people have been mis-sold pensions via this tactic. So many, that the Financial Conduct Authority (FCA) is reviewing how to apply for compensation if you think you did receive bad advice.

But, ironically, this has increased the need for pension review services. More people than ever before are in need of legitimate, impartial pension guidance. So how can you ensure you’re getting the best advice?

There’s Pension Wise, which is a UK government-backed service to talk people through their pension options. So you can trust you’re getting impartial guidance from them.

But, they can only give guidance. They can’t comment on your current pension or recommend another pension.


A Profile Pensions Review

Firstly, we are fully transparent and always strive to put our customers first. Just take a look at some of our third party customer reviews. Not everyone in the industry shares these types of reviews or has a rating like ours.

Secondly, we’re authorised and regulated by the FCA (registration number 596398). We follow their rules and regulations. And you can check out our accountability here.

But there’s a third reason. When our founders set up Profile Pensions they spotted an opportunity. The industry was then running a switch and we’ll take a commission business. Profile Pensions wanted to do things differently – in a more fair and transparent way.

Our pension advisers are committed to making your no obligation pension as painless as possible in simple, jargon-free language.

So a lot of companies offer a no obligation pension review service. And that’s what we offer. But it’s not the same. We put every effort into making your customer experience as positive as possible and we genuinely care about doing the best for you. More straightforward, less pressured, and more tailored to your unique requirements.

On average we find £25,000 per missing pension

Shaun, Found a £27,603 pension with Prudential. Lives in Penarth

The result of my pension trace was great! Profile helped me find pensions that I’d lost through moving employers and put everything into layman’s terms. Even though I paid out, I’m better off in the long run and in control of my pension pot.

Mark, Found a £24,899 pension with Re-assure. Lives in Bath

The process was entirely pain free, very professional and explained in a way that was easy to understand. The best part was that I found money that I didn’t know I had! I would definitely recommend Profile to anyone who needs pension advice or to find a lost pension.

Julie, Found a £8,420 pension with Phoenix Life. Lives in Scunthorpe

Year after year I would receive statements put them in a folder and forget about them. Until I received a letter from Profile asking if I would be interested in a pension trace. I took them up on their offer with no hassle within a few weeks they had found a company that I could transfer my pension to and pay in again If I wished to do so.

Average TrustScore of 9.5 out of 10

Stuart Cather, 1 day ago
Easy done process and no pressure
Andrew Broadley, 2 days ago
Good service
Very well explained and friendly no hard sale
Brian Davidson, 2 days ago
From initial consultation very honest and professional advice for which at not on one occasion did I feel pressurrarised to make a decision or neither given information that I wanted to hear to make me feel this was right for me. I would highly recommend profile pensions for anyone and you may be surprised what they can offer for you and have the trust back into your pension plan with the kinow how of professionalism looking towards your future not theirs.
Mr Jenkins, 2 days ago
The representative explained all options clearly with no bias toward any perticular company. No rush to make any decision and all queries was professionally clarified. Would totally recommend.
Mr Wurr, 2 days ago
Professional company, lots of information in a simple and understandable way. I would recommend this company to anybody. Thank you.
Nicholas Butler, 1 week ago
My compliments to the advisor who dealt with me. A professional gent who was able to explain everything clearly and precisely, a rare thing these days.
Anthony Hennessy, 2 weeks ago
Very happy with the service. The pension adviser was most thorough.
steven, 2 weeks ago
I found this company very useful and they explained everything I needed to know in great detail and helped me make the right choice in getting a better pension. trustworthy people and very helpful.
Colin Cruise, 2 weeks ago
Very helpful
Martyn Swales, 2 weeks ago
Did what they said and made me so satisfied that i tell everyone i can think of to go to them
Michael John Tress, 2 weeks ago
Amazing knowlege explains s complex system into easy terms that we can understand. No confusing jargon
Alastair Wright, 2 weeks ago
I believe the people at Profile have my best interests at heart ... I feel sure that I am making the correct choice in my life after speaking to them ...
Helen Sherratt, 2 weeks ago
Excellent all round... Very patient with my non understanding & queries - wish I’d found Profile Pensions sooner. A family member used to be an IFA & he was very impressed with them too.
Kevin Lill, 2 weeks ago
Excellent service provided
Philip Garrard, 2 weeks ago
that was really good and made it so easy will definitely use them again
Keith boxall, 2 weeks ago
Brilliant information
Gerard Patrick John Evans, 2 weeks ago
I found you very helpful answering all my questions very clearly.
Beverley , 2 weeks ago
No recommendation but the service is very good
Andrew Owen, 2 weeks ago
very professional to deal with, quick and easy transactions and correspondence

Reviews from:

Trustpilot reviews

Find Your Pensions

The government estimates there is around £400m in unclaimed pensions. Is there money owing to you?