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Pension Reviews and their reputation

Pension reviews have a terrible reputation right now. You may have been bombarded by dozens of cold-callers offering a free pension review. And you’re right to be sceptical. Many people have been mis-sold pensions via this tactic. So many, that the Financial Conduct Authority (FCA) is reviewing how to apply for compensation if you think you did receive bad advice.

But, ironically, this has increased the need for pension review services. More people than ever before are in need of legitimate, impartial pension guidance. So how can you ensure you’re getting the best advice?

There’s Pension Wise, which is a UK government-backed service to talk people through their pension options. So you can trust you’re getting impartial guidance from them.

But, they can only give guidance. They can’t comment on your current pension or recommend another pension.


A Profile Pensions Review

Firstly, we are fully transparent and always strive to put our customers first. Just take a look at some of our third party customer reviews. Not everyone in the industry shares these types of reviews or has a rating like ours.

Secondly, we’re authorised and regulated by the FCA (registration number 596398). We follow their rules and regulations. And you can check out our accountability here.

But there’s a third reason. When our founders set up Profile Pensions they spotted an opportunity. The industry was then running a switch and we’ll take a commission business. Profile Pensions wanted to do things differently – in a more fair and transparent way.

Our pension advisers are committed to making your no obligation pension as painless as possible in simple, jargon-free language.

So a lot of companies offer a no obligation pension review service. And that’s what we offer. But it’s not the same. We put every effort into making your customer experience as positive as possible and we genuinely care about doing the best for you. More straightforward, less pressured, and more tailored to your unique requirements.

On average we find £25,000 per missing pension

Shaun, Found a £27,603 pension with Prudential. Lives in Penarth

The result of my pension trace was great! Profile helped me find pensions that I’d lost through moving employers and put everything into layman’s terms. Even though I paid out, I’m better off in the long run and in control of my pension pot.

Mark, Found a £24,899 pension with Re-assure. Lives in Bath

The process was entirely pain free, very professional and explained in a way that was easy to understand. The best part was that I found money that I didn’t know I had! I would definitely recommend Profile to anyone who needs pension advice or to find a lost pension.

Julie, Found a £8,420 pension with Phoenix Life. Lives in Scunthorpe

Year after year I would receive statements put them in a folder and forget about them. Until I received a letter from Profile asking if I would be interested in a pension trace. I took them up on their offer with no hassle within a few weeks they had found a company that I could transfer my pension to and pay in again If I wished to do so.

Average TrustScore of 9.3 out of 10

Andy G, 15 hours ago
professional easy to understand discussions
Sean Linford, 19 hours ago
Samantha Packham, you are a legend! Talked me through switching my dormant pension to something less costly and more actively up to date, and not blinding me with science
David Hall, 3 days ago
Very helpful and informative!!!
J M, 3 days ago
A bunch of charlatans. Writing to dead people is an insult, stupid, distressing and uncalled for. A very UN professional outfit in our opinion. Causing anguish to bereaved people by sending mail to a deceased person who has had no contact whatsoever with the company is the worst kind of 'cold calling' Hang your heads in shame. It is disgusting.
Jacqueline Laird, 4 days ago
First class advice
Steve bingham , 5 days ago
I received good honest informative information. The representatives were very helpful & knowledgeable too very well done profile. I have already recommended you to several friends & colleagues 😁
Paul Robert Penson, 5 days ago
Adviser is very helpful and talks to you clearly explains it to me in English
paul, 5 days ago
Very helpful, not to pushy and explain everything in detail. I believe in your best interest.
David Prisic, 5 days ago
Very honest and helpful
Martin Mugginson, 5 days ago
Very informative and helpful.put my mind at rest and nothing was to much trouble
Tony G, 5 days ago
The lady who spoke to me was polite, friendly, patient and knowledgeable. The options available were made clear to me and everything explained clearly
Harvey Turner, 5 days ago
Very knowledgeable very honest quick and efficient no mess no worries profile made everything simple I now have all my pensions in one place and they are performing better than they were before. .Great
Mark Graham Harley, 5 days ago
Very proffesional, knowledgeable and helpful. Helped give me a better understanding of how my pension works for me. Would recommend to anyone.
Neville Carter, 5 days ago
Clear communications and very easy to deal with. Highly recommended.
Nigel , 5 days ago
Fantastic company, explained everything in easy to understand terms and made it a stress free process with no complications!!! Highly RECOMMENDED!!!!!!!!!!!!!!!
Alan Gardner, 5 days ago
Absolutely spot on, great advice and all excellent service and has been from day one
Lisa King, 5 days ago
Such a friendly team of people, they explain things in easy to understand terminology and check your understanding all the way through. Very professional service that I would highly recommend. I am now happy that my pension is on the right track
Nigel Bradley, 5 days ago
Staff are very helpfull
Helen Henderson, 5 days ago
The information given to me was excellent and simple to understand
Richard Vine, 1 week ago
Very helpful, and explanatory, thanks

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