How we find your pensions
Submit your details online.
We will send you two forms by email and post. Respond to either of these by signing the forms and returning them. This gives your approval for us to start the pension trace.
One of our pension advisers will be in contact to talk through the results of the pension trace and run through the next steps.
Our promise to you
On average we find £25,000 per missing pension
Shaun, Found a £27,603 pension with Prudential. Lives in Penarth
The result of my pension trace was great! Profile helped me find pensions that I’d lost through moving employers and put everything into layman’s terms. Even though I paid out, I’m better off in the long run and in control of my pension pot.
Mark, Found a £24,899 pension with Re-assure. Lives in Bath
The process was entirely pain free, very professional and explained in a way that was easy to understand. The best part was that I found money that I didn’t know I had! I would definitely recommend Profile to anyone who needs pension advice or to find a lost pension.
Julie, Found a £8,420 pension with Phoenix Life. Lives in Scunthorpe
Year after year I would receive statements put them in a folder and forget about them. Until I received a letter from Profile asking if I would be interested in a pension trace. I took them up on their offer with no hassle within a few weeks they had found a company that I could transfer my pension to and pay in again If I wished to do so.
Average TrustScore of 9.5 out of 10
Stephen Lewis, 18 hours agovery professional and efficient service.
Lyndsey Faulkner, 1 day agoDown to earth people who speak to you in laymans terms. Everything was explained clearly and there was no pressure to sign. I was kept informed at all times and all the people i dealt with were very friendly and polite. A very easy process changing my pension to another provider. I would definately recommend the conpany to anyone.
Ian D, 2 days agoFantastic service. Clear advice, not pushy at all
Claire Smith, 2 days agoVery friendly, helpful & efficient.
Lorraine Thomas, 2 days agoArranged phone calls were on time, which was very impressive. The advisors listened to my queries and gave me honest, practical advice. I have never had an annual review before, or been given the access to advice that profile offer. I am really glad i moved to them, and i am more than happy with the service and support they give. Would recommend them to anyone.
Lionel Randall, 2 days agoglad I had a cold call off yourselves. I was a bit warery of the changes to my pension provider, but I wish I had done this year's ago. I am making money for my future. keepup the good work.
Matthew Tanner, 2 days agoAll done very smoothly and professionally
Robert Jamieson, 1 week agoEfficient and friendly staff guided me throughout the review process, with no obligation to switch pension provider (although I did, in this instance). The whole review was carried out quickly and I was kept informed throughout.
Ian Low, 1 week agoVery friendly and knowledgeable persons
Mr Richard Mason, 1 week agoGood and helpful advice, if a bit slow to follow up initially. If you do not want on-going advice in future years, make this clear, as an up front charge for that is made, on top of the charge already made for the initial advice (in my case, about transferring a pension). No problem at all with the helpful, professional advice given (in a friendly and easy to understand way) at all, however.
Lee Brogan, 1 week agoStephen Doyle at Profile Pensions was very professional and provided very sound advice with no pressure whatsoever. Highly recommend Profile Pensions.
Edward McCullock, 1 week agovery helpful with my pension
Kevin Masters, 1 week agoClear and concise to understand
Alexander Brown, 1 week agoI used them to move my pension .. had no contact of them apart from them sending me a email or text message to say for me to ring them ... Yet im paying them so why the hell should I waste my phone bill on ringing them..still not heard of them with update on my pension or anything
Brian Haworth, 1 week agoExcellent experience from start to finish, not pushy, responsive to my needs, and they make interaction easy for the client. More than happy to recommend Profile Pensions to anyone considering their pension options.
Keith Burch, 2 weeks agoAs mentioned before, I am NEVER one to give top marks. However, you have worked tirelessly on my behalf and I thank you for that. The telephone conversations I have had with your team have been enlightening and informative. Thank you.
Customer, 2 weeks agoExcellent professional services provided.
Morag Hutchison, 2 weeks agoGreat service well explained
Customer, 2 weeks agoA very easy transition
Gary Key, 2 weeks agoCan't fault . Has been excellent from start to finish